Privacy Policy

Introduction

MatchCare Hub, LLC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect information you provide directly, such as when you create an account, complete a profile, or contact us. This may include:

• Name, email address, and phone number
• Profile information (background, experience, preferences)
• Payment information
• Communication records
• Background check information (for nannies)

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our matching services
• Process payments and transactions
• Communicate with you about your account
• Conduct background checks and verification
• Comply with legal obligations
• Prevent fraud and enhance security

3. Information Sharing

We may share your information with:

• Other users on our platform (matched families and caregivers)
• Third-party service providers (background check companies, payment processors)
• Law enforcement when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. Contact us at [email protected] to exercise these rights.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: